Tu Pack Operations Training Check

Holding Label Generator & Box Shipment Verification

This short competency check confirms that you understand how to:

- Create the correct holding labels for a Mintsoft order
- Print and apply one unique label to each physical box
- Use the Box Shipment Verification app
- Identify missing, duplicate or incorrect boxes
- Confirm that a shipment is complete before it moves on

Please complete this form after you have received training on both apps.

Trainer / Supervisor

Part 1: Creating Holding Labels

1. Which app should you use to create the box holding labels?

Mintsoft Holding Label Generator

Box Shipment Verification

2. What should you enter first before searching for an order?

The approved Mintsoft API key

The courier tracking number

The customer's postcode

3. What information do you use to find the shipment in the Holding Label Generator?

The Mintsoft order number

The customer's surname

The product barcode

4. If a shipment has 4 physical boxes, how many holding labels should you create?

5. What information must be entered for the physical boxes before previewing the labels?

The label weight and box measurements

Only the box colour

The customer's email address

The courier tracking number

6. What should you check when previewing the labels?

The order number, number of boxes and label details

Only the company logo

Nothing, the labels should be printed immediately

7. How should the 4 × 6 inch holding labels be printed?

Actual size / 100%, with Fit to page turned off

Landscape on A4 paper

8. Which statement is correct?

Each physical box must have its own unique printed label

One label can be copied and placed on every box

Only the first box needs a label

Labels are only needed for international shipments

Part 2: Box Shipment Verification

9. What should you do first when using the Box Shipment Verification app?

Scan the barcode on any box from the shipment

Enter the customer's address

Scan the product barcode

Print another label

10. What happens after the first valid box label is scanned?

The shipment verification starts and the app shows the shipment details

The order is automatically dispatched

The label is deleted

Mintsoft creates a new order

11. What must you do with the remaining boxes?

Scan every remaining box once

Scan only one more box

Scan the first box repeatedly

12. The app says Already Scanned. What should you do?

Do not count the box again and check which box is still missing

Scan the same box again

Ignore the message and dispatch the shipment

Print a duplicate label

13. The app says Wrong Box. What should you do?

Stop and check the label because the box may belong to another shipment

Ignore the warning

Mark the shipment complete

Remove the barcode from the box

14. When should Manual Entry be used?

Only when the barcode cannot be scanned

Instead of printing labels

Only after the shipment is complete

15. When is the shipment verification successfully finished?

When the app shows COMPLETE – ALL BOXES VERIFIED

After the first box has been scanned

When half of the boxes are scanned

As soon as the order number appears

16. What should you do before scanning boxes for the next shipment?

Select Start Next Shipment

Continue scanning without resetting

Reprint all previous labels

Practical understanding

17. A shipment should contain 3 boxes. You have scanned Box 1 and Box 3, but the app does not show COMPLETE. What should you do?

Find and scan Box 2 before moving the shipment on

Ignore it and send the shipment

Press COMPLETE manually

18. You have three boxes in front of you, but one of the labels shows a different order number. What should you do?

Stop and separate/check the box before continuing

Scan all three anyway

Cover the order number

Dispatch the shipment and correct it later

19. I understand that I must not move a shipment on until every expected box has been verified and the app shows COMPLETE.

20. I understand that every physical box must have its own correct unique holding label.

21. Do you feel confident using both the Holding Label Generator and Box Shipment Verification apps without assistance?

I confirm that I have completed the training and that the answers I have provided are my own.