Of the 3 non-bot moderators, 1 is completely inactive, another moderates once every other week or so. 1 tries to keep things running smoothly, but we've been receiving reports and comments mentioning too much repetition for certain posts. If possible, 1 or 2 more moderators to help cut back on noise other members haven't enjoyed would be useful.
As a reminder, which is posted in the majority of the trouble-shooting threads users post: We are not affiliated with Qobuz, do not have access to behind the scenes or faster communication with their support team, and can't provide users with trouble-shooting outside of the basics. Moderating the subreddit mostly entails approving posts that have been placed in 'pending submission' queues, and rejecting posts or comments that go against Qobuz's terms of service and general subreddit rules. That's primarily avoiding discussion around shared or discounted subscriptions, 'Qobuz VS Other Major Streaming Platform' posts, and comments that are rude, discriminatory, or intentionally provocative and inflammatory (trolling, intentional obtuseness, racism, sexism, homophobia, transphobia, ableism). We also occasionally provide links, if caught during our own browsing/moderating sessions. This entails commenting with links to missing catalog requests, or the Qobuz Club user message boards.
If your user profile isn't public, we aren't able to assess how you conduct yourself, which slows the review process down. For the sake of transparency, there is no judgement on what communities you've joined, but knowing if you respond to others in the comment section kindly, neutrally, or hostilely, is part of the decision making process.
*If answered with third option above, please expound. As a reminder, moderators will not discriminate against users who discuss politics, regardless of their party, leanings or viewpoints (but we may remove the comment if those viewpoints antagonistically infringe on another user's identity, or are unnecessarily rude), will not discriminate against users who use AI, will not discriminate against users regardless of age, race, sexuality, gender identity, dis/ability, religion, or music tastes. Moderators also won't disparage users who don't know the basics, like ins and outs of Qobuz's user interface. We *only* warn or ban users who repeatedly treat other members poorly.