AuditScore

SaaS Design Audit — Find Where You're Losing Users

A — Crystal clear, no explanation needed

C — Gets mixed feedback, often confusing

A — Specific text, above the fold, impossible to miss

B — Present but competes with other elements

C — Generic text like 'Get Started' or 'Learn More'

A — Helpful empty state with clear next steps

C — No, we get support tickets about this

A — Clean, 5 items or fewer, logically grouped

B — Somewhat organised but getting cluttered

A — Yes, breadcrumbs or back navigation always present

B — By how we built them, not how users think

A — The 3 to 5 metrics most important to their goal

B — Everything at once, hard to prioritise

A — Clean, labelled, easy to read at a glance

B — Present but require effort to interpret

A — Skeleton screens or clear loading indicators always show

B — Sometimes a spinner, sometimes nothing

A — Clear message with what happened and what to do next