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Client Start Review: five questions
Five written questions about how new client accounts start at your agency. Sending them doesn't commit you to anything. I reply in writing, and there's no sales call unless something needs clarifying.
Your name
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Your email
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Tell me about your agency. How many people, what kind of work you do, and roughly how many new client accounts you start in a year.
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Walk me through your last new client account. From the signed contract to the first thing you actually delivered: what happened, in what order, and where did it slow down?
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Which of these do you measure today, even roughly? Days from signature to first deliverable, unbilled hours on a new account, how often work gets redone, revision rounds before sign-off, clients lost inside 90 days. Tell me which ones you'd have to guess at.
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Is there a new account starting in the next six weeks? If yes, tell me a little about it. If no, tell me about the most recent one instead.
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Who decides on something like this, and what would make $2,750 obviously worth it to you? A plain answer is fine. If the honest answer is that you're not sure yet, say that.
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Submit
