LaundryTrack Survey

Where do you usually wash and dry your clothes?

Private washer and dryer in my home

Shared laundry room in an apartment or condominium

Dorm or campus laundry room

Friend or family member’s home

Laundry pickup or delivery service

How many loads of laundry do you usually complete during a typical week?

How do you currently know when a washer or dryer has finished?

I hear the machine’s chime or buzzer

I receive a notification from the machine’s app

I stay close to the machine

I return and manually check it

I estimate based on the usual cycle time

Someone else tells me

I sometimes lose track or forget

During the past three months, how often have you been unsure whether a washer or dryer had finished?

About once a month

During most laundry days

During almost every load

Which of the following have happened to you during the past three months?

I made an unnecessary trip to check a machine

I returned much later than I intended

Clean or wet clothes sat in the machine longer than intended

Someone moved or removed my clothes

I waited for a machine that was actually available

I stayed near the machine because I did not want to miss the ending

I lost track of which machine contained my clothes

Overall, how inconvenient is it when you cannot tell whether a washer or dryer has finished?

Think about the most recent time laundry timing or machine status caused you inconvenience. What happened?

Now imagine a small, removable, rechargeable sensor that attaches externally to a washer or dryer. It would monitor the machine’s activity and send a phone notification when it believes the cycle has finished. It would not connect to or modify the machine’s internal wiring.

How useful would this type of product be to you?

What is the most you would personally be willing to pay for one sensor as a one time purchase?

I would not pay for one

I would only use it if my apartment, dorm, or laundromat provided it

Which concerns would make you less likely to use the product?

Concerns about whether it accurately detects the correct machine

Privacy concerns involving sound detection

Having to remove and recharge it

Concern that it could fall off

Concern that the attachment could damage the machine

Difficulty setting it up or connecting it to my phone

Needing permission from a landlord or laundry facility

I do not experience this problem often enough