Should you build your own AI support platform using foundation models, buy a purpose-built solution, or take a hybrid approach?
In this on-demand webinar, Judi Platz, Chaitanya Potluri, and John Ragsdale explore what foundation models do well, what organizations often underestimate, and the enterprise capabilities required to deliver accurate, trustworthy AI at scale.
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What You'll Learn
--Where foundation models excel, and where they fall short
--The hidden engineering behind production-ready AI Support Engineers
--How to evaluate the Build vs. Buy vs. Build + Buy decision
--Practical guidance for support and technology leaders