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Caring for someone at home: what's it really like?

We are a small team researching how families figure out and arrange care at home, before we build anything to help. 4 minutes, completely anonymous, no selling, ever. Your experience is the expertise we need. đź’›

Have you helped figure out or arrange care/support for someone living at home, or for yourself?

Have you helped figure out or arrange care/support for someone living at home, or for yourself?
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Who is (was) the care for?

Where do they live?

When care needs first appeared, how clear was it what was actually needed - what kind of help, how many hours, what equipment, whether home was even safe?

0 = Completely lost → 10 = Totally clear
When care needs first appeared, how clear was it what was actually needed - what kind of help, how many hours, what equipment, whether home was even safe?

How did you try to figure it out?

How did you try to figure it out?

What was the hardest moment of the whole experience, the moment you most wished someone would just tell you what to do?

Imagine: a nurse or occupational therapist comes to the home, spends 90 minutes doing a proper clinical assessment, and within 2 days you receive a written report you keep with exactly where things stand, what help and equipment are needed, a care plan, and which government credits you qualify for. How valuable would that have been?

0 = Not really valuable → 10 = It would have changed everything
Imagine: a nurse or occupational therapist comes to the home, spends 90 minutes doing a proper clinical assessment, and within 2 days you receive a written report you keep with exactly where things stand, what help and equipment are needed, a care plan, and which government credits you qualify for. How valuable would that have been?

What kind of home care did you arrange?

What kind of home care did you arrange?

What would feel like a fair price for that assessment and report?

What would feel like a fair price for that assessment and report?
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If you pay (paid) for care, roughly how much per month?

If you pay (paid) for care, roughly how much per month?
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Did anyone ever explain the tax credits and government programs that could offset these costs?

Did anyone ever explain the tax credits and government programs that could offset these costs?
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If several different people help (PSW, physiotherapist, nurse…), how well do they know what each other is doing?

If several different people help (PSW, physiotherapist, nurse…), how well do they know what each other is doing?
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Imagine one service for everything needed to live comfortably at home — personal support, physio, nursing, equipment — working as one team: the physio's instructions automatically guide the PSW's visits, and your whole family sees schedules, visit notes, and changes in one app. How valuable?

0 = Not valuable → 10 = Very valuable
Imagine one service for everything needed to live comfortably at home — personal support, physio, nursing, equipment — working as one team: the physio's instructions automatically guide the PSW's visits, and your whole family sees schedules, visit notes, and changes in one app. How valuable?

And honestly — what would worry you about a service like that?

Would you be open to a 20-minute conversation about your experience?

We'll send a $10 coffee card as thanks.
Would you be open to a 20-minute conversation about your experience?
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