Artist discretion: Our artists reserve the right to decline any commission request. If your request is not accepted, we will let you know promptly, and no charges will apply.
Pricing Quotes are tailored to your request — complexity, style, character count, and intended use all factor in. Everything is confirmed before work begins.
Payment Full payment is required before work commences on all orders. Your slot is only confirmed upon receipt of payment. Quotes are valid for 5 business days. If payment is not received within this period, the slot will be released. We accept payments in Singapore Dollars (SGD) and US Dollars (USD). All rates quoted are in USD.
Quotes & cancellation Once we receive your enquiry form, we will reach out to you as soon as possible via the contact details you provided — whether that's email or social media — to discuss your requirements in detail and provide a personalised quote.
No payment is required at this stage. Work will only begin after you have reviewed and confirmed the quote, and full payment has been received.
If you need to cancel before the artist has started work, please let us know — cancellations at this stage are completely free, exclusive of any transaction or processing fees already incurred. Once the artist has begun work, payments made are non-refundable.
In the rare event that we are unable to fulfil your commission due to circumstances on our end, a full refund will be issued.