Mental Health Signposting Survey

In the last 12 months, have you tried to find mental health support, information, or a service for yourself, or on behalf of someone else either online, by phone, or through a professional?

someone seeking support for my own mental health

a family member, friend, or caregiver helping someone else

a front-line worker/care navigator/social prescriber who signposts others

I found something but wasn't sure it was the right fit

I didn't know what kind of help I actually needed

information was outdated, wrong, or the service no longer existed

there were too many different websites/lists and I didn't know which to trust

the service was listed but had long waits or wasn't actually available to me

language, jargon, or accessibility made it hard to use

listings that are kept regularly updated and verified

plain-language guidance to help me identify what I need

one single trusted directory instead of many competing ones

access to a real person (live chat, phone, in-person) to help me navigate