Page 1 of 24

Rental Experince - Tenant

About this Survey

This survey is for tenants who currently rent or have recently rented a residential property. The objective is to understand how you currently:

- Search for and shortlist rental homes
- Interact with owners, brokers, and platforms
- Review and sign rental agreements
- Experience the overall rental journey – from search and visits to move-in, stay, renewal/move-out, and deposit return

What we’re looking for

We are interested in your real experiences and typical practices, not “right or wrong” answers. There are no correct or incorrect responses – we want to see how renting actually works for you in real life.

How to answer

Please answer based on your most recent or most common experience as a tenant. If you have rented multiple homes, try to keep one specific rental in mind while answering (ideally the one you lived in most recently).

Privacy & data

Your email address will not be collected by this survey. We do not ask for personally identifying details such as:

- Your full name
- Phone number
- Exact property address
Please avoid sharing any personal or sensitive information in your answers (for example, specific names, phone numbers, or flat numbers).