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Hidden Rules of Hosting, Mastering the Guest Journey Workshop Registration

Presented by Demi Proctor

Owner & Host, The Hidden Cottage, Anguilla

Short-Term Rental Consultant & Workshop Facilitator

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Welcome

Hidden Rules of Hosting: Mastering the Guest Journey is a practical and interactive workshop designed for current and aspiring short-term rental hosts, guesthouse operators, homestay providers and others involved in welcoming visitors to St. Eustatius.

The workshop will explore the guest journey from preparation and pre-arrival communication through check-in, the stay itself, check-out and beyond.

Please complete this short registration form. Your responses will help us better understand who will be attending and, where possible, tailor examples and discussions to the needs of the group.

Full Name

Email Address

WhatsApp / Contact Number

Which best describes you?

If other, Please tell us more

If you currently host, where do you receive bookings?

What is your biggest hosting challenge or concern right now?

You may share anything you are currently struggling with or would like to improve as a host.

Examples may include preparing your property, guest communication, managing expectations, creating a more memorable stay, reviews, consistency or simply knowing where to begin.

Which area of the guest journey would you most like to strengthen?

Which workshop session would you prefer to attend?

Small note:

The same Hidden Rules of Hosting: Mastering the Guest Journey workshop will be offered in both sessions. Please register for the session that works best for you.

Would you be interested in an optional one-on-one property consultation with Demi?

Yes, I would like to request a consultation

Maybe, I would like more information

No, not at this time

Information note:

Optional property consultations are US$100 per property and are paid directly by the participating property owner.

Consultations may include:

* Property walkthrough

* Guest experience review

* Listing feedback

* Amenity recommendations

* Practical suggestions specific to the property

Availability is limited and consultations will be scheduled separately.

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Before You Submit

Please confirm:

Checkbox required

I understand that this workshop focuses primarily on the guest journey, hospitality and creating stronger guest experiences.

I understand that completing this form registers my interest and that final workshop details will be communicated to me by the organizers.

Photography & Video

Photography and short video clips may be captured during the workshop for event documentation and promotional purposes.

If you have any concerns about appearing in photographs or video, please let the organizers know when you arrive.

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Registration Complete!

Thank you for registering.

We look forward to welcoming you to:

Hidden Rules of Hosting: Mastering the Guest Journey

Come ready to learn, share experiences and look at hosting from the guest’s point of view.

St. Eustatius | 26th September 2026

Further workshop details will be shared with registered participants before the event.