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Director of Community & Membership — Application

JOB DESCRIPTION

The Director of Community & Membership will build and lead ADYH’s community and membership strategy, systems, and overall member experience. This person will ensure that ADYH has a clear and intentional journey for members: from initial interest and registration through onboarding, engagement, retention, opportunity, and leadership.

RESPONSIBILITIES

•   Develop ADYH’s community and membership strategy, priorities, and goals.

•   Own the overall member journey and experience.

•   Establish systems for membership onboarding, engagement, retention, re-engagement, and member communications.

•   Set standards for membership data, segmentation, and member records.

•   Oversee the Community & Membership Manager and future community associates/volunteers.

•   Develop the strategy for WhatsApp and other community channels.

•   Oversee newsletter strategy, calendar, audience growth, and performance.

•   Develop strategies for organizational membership and regional community development.

•   Monitor community performance and identify gaps, opportunities, and solutions.

•   Coordinate with Communications, Partnerships, and Programs to connect members to ADYH opportunities.

•   Build systems that allow the community function to operate consistently without constant Founder intervention.

IDEAL CANDIDATE

Someone with experience in community building, membership, youth engagement, nonprofit organizations, networks, or a related field who can combine strategy, leadership, systems-building, and execution.

Tell us a bit more about yourself

Why are you interested in serving as ADYH’s Director of Community & Membership, and what makes you a strong fit for this role?

Tell us about a community, membership program, network, nonprofit, or youth initiative you have helped build or manage. What was your role and what did you accomplish?

Tell us about a time you took ownership of something without being asked and successfully moved it forward. What did you do and what was the outcome?

Upload your resume and cover letter

How did you hear about this position?

Can you commit 6–10 hours per week?

Volunteer acknowledgment

Anything else you would like for us to know