Audit systems, processes, and records across all teams to find compliance gaps and risks.
Review customer verification and loan documents for accuracy and completeness.
Run regular spot checks and report findings to the CEO, with clear fixes and named owners.
Follow up to make sure agreed fixes are completed on time.
KYC and AML
Own our KYC and AML policies and procedures for customers and borrowers.
Monitor for suspicious activity and escalate when needed.
Lending and collections compliance
Make sure lending follows our credit policy, loan agreements, and partner bank requirements.
Make sure collection practices are fair, documented, and compliant.
Partner bank and regulatory compliance
Be the main contact for partner bank compliance reviews and audits.
Prepare regulatory and partner reports accurately and on time.
Support licensing and approval work for new products.
Data privacy and security
Set and enforce rules for handling customer data.
Work with the tech team on access controls and data protection.
Policies, contracts, and culture
Write and maintain compliance policies and a compliance calendar
Review contracts and coordinate with external lawyers.
Train staff on compliance requirements and build a strong compliance culture.
Set up a risk register and an incident reporting process.
