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Report a problem

When did it happen?

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Which bike?

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Variant (optional)

City (optional)

What kind of problem?

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How bad was it?

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A

Unsafe: it happened while riding

B

Stranded: the bike could not be ridden

C

Annoying: service, support or billing trouble

D

A promise that was not kept

What happened? No names, phone numbers or number plates.

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One line the company said or wrote to you, word for word (optional, 20 words max)

Was it fixed?

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A

Fixed

B

Partly fixed

C

There is a workaround

D

Not fixed

If it was fixed or worked around, how? (optional)

Before you submit

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I removed all names, phone numbers, email addresses and number plates