Consumers may exercise their right of withdrawal within 14 days of receiving eligible products, without providing a reason.
Products made to the consumer's specifications or clearly personalized are excluded from the right of withdrawal for change of mind.
To report damaged, defective, incorrect or non-conforming products, or incomplete orders, please select the appropriate request type and describe the issue.
Photographic evidence is required when reporting damaged or defective products, or incorrect products or customization.
World Luxury Gadget will review your request and provide instructions regarding the next steps, including any necessary product returns. Returns relating to statutory consumer remedies will be handled at no cost to the consumer where required by law.
For further information, please refer to our Return & Refund Policy.
