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Request a Diagnostic
Send us the device details and symptoms. We’ll review the information before scheduling a drop-off.
Name
*
Phone Number
*
Email
*
Device Type
*
Device Type
A
Console
B
Gaming PC / GPU
C
Laptop
D
Controller
E
Phone / Tablet
F
Other Electronics
Device Model
*
Issue / symptoms
*
Has it been opened or repaired before?
*
Has it been opened or repaired before?
A
No
B
Yes
C
Not sure
Any liquid damage?
*
Any liquid damage?
A
No
B
Yes
C
Not sure
Preferred contact method
*
Preferred contact method
A
Text message
B
Email
C
Phone call
Photos / videos
Click to choose a file or drag here
Size limit: 10 MB
Extra notes
Note: Full diagnostics are performed after the device is received. Most repairs start with a $45 non-refundable diagnostic fee.
Submit Diagnostic Request