Moreton Regional Support – Task Request & Authority Form

Specialist consulting and technical services delivered within pre-approved time blocks. All engagements are scoped, time-bound, and charged at $104.50/hr. Incomplete or unclear submissions will not be actioned. Work that is unable to be completed within the pre-approved time block will be paused. A new quote will be provided outlining the project scope and estimated completion time, or the project will be handed over to you for completion.

Section 1 — Client Details

Full Name

Business Name (optional)

ABN (optional)

Email Address

Phone Number

Section 2 — Task Request

Primary Task *

Secondary Tasks (optional)

What does a successful outcome look like?

What have you already tried? (optional)

Section 3 — Time & Cost Approval

Consulting rate: $104.50/hr. Minimum engagement: 2 hours. Work stops when your approved hours are reached. Additional work requires a new booking.

Maximum Hours You Approve

2 hours - $209.00

3 hours - $313.50

4 hours - $418.00

5 hours - $522.50

6 hours - $627.00

I acknowledge and agree to the following

Work will stop when the approved hours are reached

I will be notified when the approved hours are reached

Any additional work beyond the approved hours requires a new booking

Prior to commencement, work hours will be renegotiated if work order exceeds projected scope

Section 4 — Dependencies & Access

What access or dependencies are required?

Third-party platform or software access

Existing files, documents, or data to review

Upload any relevant files or documents (optional)

Size limit: 10 MB

Section 5 — Timeline & Urgency

Before selecting a date, please check availability first: https://calendly.com/brent-lafave-moretonregionalsupport

What is your deadline or target completion date?

How urgent is this request?

Authority & Payment

By submitting this form, you confirm you have the authority to approve this engagement and its associated costs. A Stripe invoice will be issued prior to work commencing. No work will begin until payment is received.

I confirm the following

I have the authority to approve this engagement and its asscosciated costs

I understand a Stripe invoice will be issued before work begins — payment is required prior to commencement

Section 7 — Terms & Conditions

Please read the following terms carefully before submitting this form. By ticking the agreement checkbox below, you confirm you have read, understood, and agree to be bound by these terms.

1. Payment & Non-Refundable Policy — A Stripe invoice will be issued prior to commencement. All fees are non-refundable once work has begun. If you cancel after work has commenced, you will be invoiced for all hours worked to that point at the rate of $104.50/hr (inc. GST). Failure to pay does not void the debt.

2. Scope of Work — Services are strictly limited to the scope described in this form and within the approved hours. Any work outside this scope requires a new work order and a separate invoice. Moreton Regional Support reserves the right to decline out-of-scope requests without notice.

3. Clarification & Response Time — Where clarification is required from the client, a response is expected within 24 hours. If a response is not received within 24 hours and work cannot proceed as a result, the waiting period may be charged as billable time at $104.50/hr. Moreton Regional Support accepts no liability for delays caused by client non-response.

4. Holding Time & Access Delays — If work is paused or held due to missing access, delayed approvals, or client unavailability, that time may be charged at the standard rate of $104.50/hr. You will be notified before this applies where reasonably practical to do so.

5. No Guarantee of Outcome — Moreton Regional Support provides consulting and technical services on a best-efforts basis. Services are charged by time, not by outcome. No specific result, completion, or fix is guaranteed. Submissions that are unclear, incomplete, or outside our service scope will not be actioned and no refund will be applicable if work has commenced.

6. Intellectual Property — All work product produced under this engagement becomes the property of the client upon receipt of full payment. Until payment is received in full, all work product remains the sole property of Moreton Regional Support and may not be used, reproduced, or distributed.

7. Limitation of Liability — Moreton Regional Support's total liability in connection with any engagement is limited to the total fees paid for that specific engagement. We are not liable for any indirect, consequential, incidental, or special losses, including but not limited to loss of data, loss of revenue, or business interruption, howsoever caused.

8. Governing Law — These terms are governed by the laws of Queensland, Australia. Any dispute arising from this engagement will be subject to the exclusive jurisdiction of the courts of Queensland.

Terms & Conditions Agreement

I have read and agree to all terms above, including the non-refundable policy, 24-hour clarification requirement, holding time charges, no guarantee of outcome, intellectual property conditions, and limitation of liability. I understand these terms are binding upon submission.