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Revopoint Product Documentation Survey
Estimated time: ~5 minutes
Your feedback helps us improve our product documentation and user experience. Thank you for your time!
Part 1 — About You
What best describes your role?
*
What best describes your role?
Personal user
Professional user / operator
Company owner / manager
Distributor / reseller / system integrator
Trainer / educator / content creator
Other
Which Revopoint product do you use?
*
How long have you been using Revopoint products?
*
How long have you been using Revopoint products?
1–3 months
3–6 months
6–12 months
1–2 years
More than 2 years
How often do you use Revopoint products?
*
How often do you use Revopoint products?
Daily or almost daily
Weekly
Monthly
Occasionally
Which country or region are you located in?
*
Which language do you prefer for product documentation?
*
Part 2 — How You Use Documentation
How often have you used the following materials?
*
Often
Sometimes
Once
Never
Installation & Connection Guide
Quick Start Guide
Software Instruction Card
Online User Manual
When you encounter a problem, where do you usually look first?
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When you encounter a problem, where do you usually look first?
Printed manual in the package
Online manual / official website
Video tutorials
Search engines (Google, etc.)
Contact customer support
Ask colleagues / online communities
Other
How do you usually access product documentation? (Multiple choice)
*
How do you usually access product documentation? (Multiple choice)
Revopoint official website
Provided by customer support
Recommended by other users
Provided by sales staff
Printed materials in the package
Other
When setting up a product, how do you feel about scanning a QR code to access detailed information?
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When setting up a product, how do you feel about scanning a QR code to access detailed information?
Very willing
Acceptable
Not very willing
Not willing at all
Part 3 —Documentation Quality
For learning the scanning process, what format do you prefer?
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For learning the scanning process, what format do you prefer?
Step-by-step written instructions
Workflow diagrams
Tutorial videos
Other
Which parts of the Quick Start Guide are most helpful? (Multiple choice)
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Which parts of the Quick Start Guide are most helpful? (Multiple choice)
What's in the box
Product overview
Installation / connection steps
System requirements
Scanning Tips
Scan mode introduction
Your First scan
Calibration
Technical specifications
Other
What problems do you see with the printed materials in the package? (Multiple choice)
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What problems do you see with the printed materials in the package? (Multiple choice)
Too many different documents
Quick Start Guide is too long
Too many languages in one document
Hard to find the right language
Content overlaps across documents
Other
If only one printed document could remain in the package, which would you prefer?
*
If only one printed document could remain in the package, which would you prefer?
Installation & Connection Guide (not including scanning steps)
Quick Start Guide (including scanning steps)
No printed guide (online manual is enough)
Other
What additional information would you like in the Quick Start Guide? (Multiple choice)
*
What additional information would you like in the Quick Start Guide? (Multiple choice)
Tutorial video links
Online user manual link
Social media channels
Customer support contact information
Other
Which content could be removed from the printed guide? (Multiple choice)
*
Which content could be removed from the printed guide? (Multiple choice)
Scan mode introduction
scanning tips
Technical specifications
Your First scan
None — keep all of them
Other
Do you have any suggestions for improving Revopoint documentation?
Submit
