Structural Intake: People vs. System
Organization/Company Name
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Best Email for Delivery of Your Brief
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Describe the recurring issue or friction point in 3 sentences or less.
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How long has this specific pattern been occurring?
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On a scale of 1-10, how much is this "costing" the organization (time, money, or morale)?
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How many different people have held this specific role in the last 3 years?
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Did the previous person in this role experience the exact same "failure points"?
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If you moved the current person to a completely different department, do you believe they would succeed there?
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Does the person in this role have the formal authority to change the process they are failing at?
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List the 3 primary "Hard Constraints" (budget, software, legal, or time) that govern this role.
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What behavior is actually rewarded in this role (e.g., speed, accuracy, or compliance)?
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If the current person were replaced tomorrow by a "Top 1%" performer, what structural obstacle would they still hit on Day 1?
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