JPYdf Foundation DAO LLC provides user support in English only. The app and user support are unavailable to residents of Japan or persons acting on their behalf. Please do not submit a user-support request if you are not eligible. Privacy rights requests and security reports are routed separately and do not permit use of the app. We use your submission and reply email address to investigate and respond to your report.
Do not submit confidential vulnerability reports through this form. Do not enter a seed phrase, private key, password, or authentication code. Support will never contact you first by DM or ask you to sign a transaction or transfer funds.
Wallet address (optional)
Paste only the 0x-prefixed EVM address (42 characters), not an explorer link. Enter it only if it is relevant to the issue. Never enter a private key or seed phrase.
Transaction hash (optional)
Paste only the 0x-prefixed transaction hash (66 characters), not an explorer link. Enter it only if a relevant transaction exists.