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Joe Coffee Customer Survey

We want to hear from you! Take a few minutes to fill out our customer survey and share your thoughts on how we can make Joe Coffee even better.

As a thank you, from April 29 to May 21, we’ll be selecting two people every other week to receive a $25 Joe Coffee cafe gift card—no purchase necessary. Winners will be randomly selected every other week and notified via email, so no need to reach out to check if you were chosen.

Your feedback helps us improve and plan new offerings for the future, and we truly appreciate your time!

Thank you for being part of our community! ☕💙

Name

Email Address

(Required if you would like to be entered in to win weekly cafe gift card)

How would you rate your overall experience at Joe Coffee? 

(1 - Poor, 5 - Excellent)

Which Joe Coffee location do you visit the most?

How satisfied are you with the friendliness and knowledge of our baristas?

(1 - Not satisfied, 5 - Very satisfied)

What’s your go-to drink at Joe Coffee? 

What is your preferred milk or milk alternative?

(Even if it’s not currently offered at Joe Coffee)

Would you like to see more rotating single-origin coffee offerings?

A
B
C

Did you know you can get a discount when you bring your own reusable mug?

A
B
C

How interested would you be in a reusable container program for whole bean coffee (bring your own container and refill in-cafe)?

A
B
C

Which of the following would make you visit Joe Coffee more often? 

(Select all that apply)

Which flavor directions sound most appealing right now?

(Select up to 3)

What factors influence your drink choices most right now?

(Select up to 2)

What has the biggest impact on your decision?

(Select up to 2)

Which of these would actually motivate you to stop in if you saw it happening?

(Select up to 2)

What matters most to you when choosing a cafe?

Select up to 3

If Joe Coffee could do one new thing that would make you go out of your way to visit more often, what would it be?

Describe a drink you wish existed at Joe Coffee. What is it, and when would you order it?

What do you think Joe Coffee stands for today?