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Workflow & Operations Assessment Intake - Client Form

This intake helps me understand how your workflow currently operates before I review it.

The goal is to identify where work gets stuck, where handoffs break, where information is missing, where SOPs or checklists are weak, and which cleanup steps should come first.

Please answer in plain language. You do not need formal process documents to complete this form.

Data safety rule: do not upload or paste passwords, private credentials, sensitive legal data, medical data, financial data, regulated data, client-confidential data, identity documents, children’s data, private account data, or anything you are not authorized to share. Use redacted examples, low-risk screenshots, fake sample data, or summarized workflow descriptions wherever possible.

Contact Details

Name

Work email

Organization / business name

Your role

Website or public company page

Best contact method

Best contact method
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B
C
D
E

Time zone

Which service are you requesting?

Which service are you requesting?
A
B
C
D

What workflow do you want reviewed?

What does this workflow produce or deliver?

Who uses or depends on this workflow?

Where does the work start?

What are the main steps from start to finish?

Who owns each step?

Where does the work usually finish?

What tools are involved?

Where are files, notes, or outputs stored?

Where do handoffs happen between people, tools, or stages?

Where do handoffs most often break, slow down, or create confusion?

Do you already have SOPs, checklists, templates, instructions, or process notes?

Do you already have SOPs, checklists, templates, instructions, or process notes?
A
B
C
D

What documentation exists now?

What documentation is missing, outdated, unclear, or hard to use?

Where does work most often get delayed?

What repeated questions come up?

What mistakes, rework, or quality issues keep happening?

What causes the most wasted time?

Who reviews the work before it is considered complete?

What must be checked before delivery or completion?

Are review steps clearly defined?

Are review steps clearly defined?
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B
C
D

What AI tools are used?

Where does AI enter the workflow?

Who reviews AI-assisted output before it is used, sent, published, or delivered?

What concerns do you have about AI-assisted steps?

Select current pain points that apply.

Select current pain points that apply.

Top 3 issues to fix first

What would a successful cleanup outcome look like?

What should be clearer after this review?

Are there any deadlines, client commitments, or upcoming events connected to this workflow?

Upload safe examples only

Useful examples may include redacted screenshots, SOPs, checklists, intake forms, process notes, workflow maps, sample task lists, redacted request examples, or fake/low-risk examples. Do not upload sensitive, confidential, regulated, private, or unauthorized material.

I understand this is a workflow and operations review, not legal, medical, financial, compliance, tax, HR, cybersecurity, or regulatory advice.

I understand this is a workflow and operations review, not legal, medical, financial, compliance, tax, HR, cybersecurity, or regulatory advice.

I will not submit passwords, credentials, private account access, sensitive legal data, medical data, financial data, regulated data, client-confidential data, identity documents, children’s data, or material I am not authorized to share.

I will not submit passwords, credentials, private account access, sensitive legal data, medical data, financial data, regulated data, client-confidential data, identity documents, children’s data, or material I am not authorized to share.

I understand the review and recommendations will be based on the information I provide.

I understand the review and recommendations will be based on the information I provide.

I understand that implementation work, tool setup, automation, SOP rewriting, or ongoing operations support may require a separate scope.

I understand that implementation work, tool setup, automation, SOP rewriting, or ongoing operations support may require a separate scope.

Final notes or context