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2026 Survey Study - Napta
Demographic information
In which country are you based?
*
What industry do you currently work in?
*
What industry do you currently work in?
A
Consulting
B
Audit
C
IT services
D
Engineering
E
Other (please specify)
What is your level of experience?
*
What is your level of experience?
A
< 5 years
B
5-10 years
C
10-15 years
D
> 15 years
E
Other (please specify)
What is the size of your organisation?
*
What is the size of your organisation?
A
< 1000
B
1000 - 5000
C
5000 - 10 000
D
⩾ 10 000
Business 2025 vs 2026
Your organisation’s overall performance in 2025 was:
*
Your organisation’s overall performance in 2025 was:
A
Strong growth
B
Slight growth
C
Stable
D
Slight decline
E
Significant decline
What is your outlook for the growth of your market segment in 2026?
*
What is your outlook for the growth of your market segment in 2026?
A
Strong growth (≥10%)
B
Moderate growth (<10%)
C
Stagnation (ISO 2025)
D
Decline
E
Difficult to forecast
Why?
How would you assess the current economic context in comparison to 2025?
*
How would you assess the current economic context in comparison to 2025?
A
More favourable than in 2025
B
Just as favourable as in 2025
C
Less favourable than in 2025
D
Difficile to forecast
Do you expect 2026 to be :
*
Do you expect 2026 to be :
A
a continuation of 2025
B
a turning point
Why?
Key challenges for professional services firms in 202
6
What are the main challenges you are currently facing in your business?
*
(Multiple choice, select up to 3)
What are the main challenges you are currently facing in your business?
Geopolitical instability
Rising economic pressure
Difficulty innovating in service offerings
Ability to respond quickly to client needs
Differentiation from competitors
Access to senior and specialised talent
Identifying the right use cases and scaling them
Growing demand for cutting-edge skills
Other (please specify)
In your opinion, what will be the key selection criteria for service providers in 2026?
*
In your opinion, what will be the key selection criteria for service providers in 2026?
Price competitiveness
Ability to demonstrate ROI on projects
Speed of delivery / Time-to-market
Access to rare and expert skills
Quality and composition of project teams
Data security and protection standards
Impact and ROI of AI implementation
ESG performance and policies
Other (please specify)
In your view, how will pricing models evolve in 2026?
*
In your view, how will pricing models evolve in 2026?
A
Predominantly time and materials
B
Predominantly fixed-price
C
Variable pricing structures (success fees, etc)
D
Hybrid models
E
Little change
Why?
*
The impact of AI on professional services
How would you assess your AI maturity level?
*
1 star: minimal or no usage |
5 stars: fully integrated across all processes
How would you assess your AI maturity level?
1 étoiles
2 étoiles
3 étoiles
4 étoiles
5 étoiles
On which metric(s) is AI already having a positive impact?
*
On which metric(s) is AI already having a positive impact?
Team productivity
Time-to-market
Quality of delivery
Project margins
Customer satisfaction
Development of new offerings
No measured impact
Other
How do your clients currently perceive the use of AI within your services?
*
(1 choice)
How do your clients currently perceive the use of AI within your services?
A
As a major differentiating asset
B
As a commercial opportunity
C
As an essential requirement
D
As a technology that is underutilised or not yet exploited
E
As a risk for security
HR challenges and outlook
What will be your main human resources challenge in 2026?
*
What will be your main human resources challenge in 2026?
A
Access to senior/expert profiles
B
Upskilling in AI
C
Talent retention
D
Wage cost management
E
Staffing and resource allocation
F
Bench and utilisation rate optimisation
G
Other
In order of importance, what reasons would lead you to consider leaving your company?
*
(1: strongest factor, 10: weakest factor)
In order of importance, what reasons would lead you to consider leaving your company?
1
I do not wish to leave
1
Poor work-life balance
1
Being recruited by a client
1
Better compensation elsewhere
1
Poor working atmosphere
1
Lack of challenge in project assignments
1
Inadequate staffing/resource allocation
1
Time required to reach Partner level
1
Lack of transparency in management decisions
1
To become a freelancer
On a scale of 1 to 5, how likely are you to stay in the service sector for the long term (>5 years)?
*
(1: highly unlikely, 5: highly likely)
On a scale of 1 to 5, how likely are you to stay in the service sector for the long term (>5 years)?
1 étoiles
2 étoiles
3 étoiles
4 étoiles
5 étoiles
Are there any major issues for 2026 that you feel have been overlooked?
Submit
