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How well can your maternity and neonatal service evidence listening, learning and improvement?

This checklist is designed to support reflection and discussion, not inspection.

It helps maternity and neonatal leaders understand whether their current approaches to listening, learning and improvement can be clearly evidenced for internal assurance, Board oversight and regulatory review.

The questions focus on everyday practice rather than formal policy. They are intended to surface where processes feel strong, where they are developing, and where there may be gaps between intention and evidence.

For each statement, consider whether you could confidently:

1. Tick yes if this is clearly in place and evidenced.
2. Tick partly if activity exists but is inconsistent, informal or difficult to demonstrate.
3. Tick no if this is not currently in place or relies on ad hoc approaches.

There are no right or wrong answers. Honest reflection is more valuable than a high score.

Listening and staff voice We have a clear, accessible way for staff to share ideas, concerns and observations

Untitled multiple choice field
A
B
C

Staff can contribute feedback in real time, not just via surveys

Staff can contribute feedback in real time, not just via surveys
A
B
C

Staff feel able to speak up without fear of blame

Staff feel able to speak up without fear of blame
A
B
C

Feedback focuses on systems and conditions, not individuals

Feedback focuses on systems and conditions, not individuals
A
B
C