GoRoadside Provider Research Survey
Which best describes you or your business?
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What city/state or general area do you primarily serve?
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Which services do you currently provide?
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How do you currently receive most of your service calls?
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What are your biggest frustrations with receiving roadside jobs today?
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When you have available capacity, would you be interested in receiving additional nearby roadside jobs through an app?
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What would be most important to you when deciding whether to accept a GoRoadside job?
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How quickly would you expect to be paid after completing a job?
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Which payment model would you prefer?
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If an app consistently provided additional customers, which fee structure would you prefer?
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If you selected a percentage-based fee, what range would feel reasonable?
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Do you currently service electric vehicles?
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Would you be interested in receiving EV-specific jobs if GoRoadside identified the vehicle and service requirements before you accepted the job?
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GoRoadside is considering allowing verified individuals—not only towing businesses—to earn money performing certain basic services such as jump-starts, spare-tire changes and tire inflation. What is your reaction to this idea?
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What concerns, if any, would you have about verified individuals providing basic roadside services?
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What would make a roadside platform genuinely valuable to you?
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What is one thing you wish existing roadside dispatch companies, motor clubs or apps did differently?
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Would you be interested in learning more about becoming an early GoRoadside provider when we begin testing the platform?
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