Attendance Requirements
Attendance at all three sessions is expected and forms part of the programme requirements.
We understand that unexpected circumstances can arise. If you are unable to attend one session due to an unforeseen or last-minute issue, you will be required to complete and pass an alternative assessment relating to the content of that session in order to demonstrate your learning.
A maximum of one session may be missed.
If you are unable to attend more than one session, your place on the programme will be cancelled and no refund will be issued.
Where a future cohort is available, we may, at our discretion, offer you the opportunity to complete the programme with a later cohort. However, this cannot be guaranteed and will be subject to availability.
Cancellation & Refund Policy
Cancellations made more than six weeks before the first programme date are eligible for a refund, less a 10% administration fee.
Cancellations made within six weeks of the first programme date are non-refundable.
Where a delegate does not attend, withdraws after the programme has commenced, or is unable to complete the programme due to missing more than one session, no refund will be issued.
Morning and Afternoon Cohorts
Bookings are made for a specific cohort, either morning or afternoon.
Delegates cannot automatically transfer between cohorts or attend the alternative session without prior agreement.
This is because each cohort has a fixed number of places and we need to maintain appropriate group sizes.
If you need to request a change from the morning to afternoon cohort, or vice versa, please contact us in advance. We will accommodate requests where possible, but any change is subject to availability and cannot be guaranteed.
Booking Confirmation
By submitting this booking, you confirm that you have read and accepted the attendance, cancellation and cohort arrangements above.