Warranty Extension Form

Please enter the seven digit serial number (SN) indicated on the instrument (starting with 24, 25, 26,...)

Choose your industry

Food

Accredited/independent 3rd party lab

Total number of employees (incl. all other subsidiary companies if any)

0-50

Main application area

Quality control

Is compliance and regulation based on ater activity (ISO, USP, FDA, 21CFR, GMP, HACCP) important?

Yes, mandatory

How often do you perform measurements?

>10 measurements a day

5-10 measurements a day

1-5 measurements a day

Monthly or occasionally

What type of samples do you measure? (multiple answers possible)

Meat

Bakery (e.g. cookies, pastries,...)

Snacks (e.g. cereal bars, potato chips,...)

Solid dosage forms (Tablets, capsules, granules,...)

Liquid formulations (Solutions, suspensions, syrups,...)

Emulsions (Creams, lotions, milk,...)

Water based formulations (Gels, serums, toners,...)

Dry feed (Compound feed, pellets, mash, grains, premixes)

Agricultural inputs, meals, by-products

Liquid feed (Molasses, liquid supplements,...)

In which aw range do you measure your samples? (multiple answers possible)

Below 0.11

Why do you measure water activity ?(multiple answers possible)

Microbiological safety

Chemical stability (rancidity, degradation of aroma, APIs..)

Texture (Crispiness, caking and clumping,...)

Where in the shelf life process do you measure aw? (multiple answers possible)

Recipe formulation (change ingredients or formula)

Raw material checks (control Parameter)

In production (control parameter e.g. before packaging)

After packaging (control parameter)

What is an acceptable measurement time for you?

5-10 minutes not more

10-20 minutes is still ok

20-30 minutes is still ok

Measurememt time does not matter

How often is calibration or verification performed?

At least weekly

At what temperatures do you measure? (multiple answers possible)

Below 20°C

Between 20 and 25°C, but always at the same temperature

Only and strictly at 25°C (e.g. ISO Standard / temperature controlled with LabTouch-aw or LabMaster-aw Neo)

Between 25 and 30°C, but always at the same temperature

At different temperatures to test aw change depending on temperature change

Temperature is neglected

Fast Measurements: Would you accept slightly lower accuracy in exchange for faster measurement, e.g. the measurement stops after 10 minutes instead of waiting 20 minutes, with an expected error tolerance of approximately ±2% of the actual value (for example, at aw 0.65 this corresponds to roughly 0.637–0.663)?

Fast Measurements: Would you accept slightly lower accuracy in exchange for faster measurement, e.g. the measurement stops after 10 minutes instead of waiting 20 minutes, with an expected error tolerance of approximately ±2% of the actual value (for example, at aw 0.65 this corresponds to roughly 0.637–0.663)?

Yes, I could accept an error tolerance, speed is more important

No, I prefer always a most accurate result

Importance of user management: Do you need to add multiple users with different roles and profiles?

Yes, relevant

How is data being processed ?

Manual documentation (the value is entered in a separate worksheet)

Exported via SD card

Exported via software (e.g.Novalog/Lab Center)

Direct LIMS integration

Physical print out with additional Novasina printer

Any expected future need or what are you missing? (higher troughput, higher automation, digital integration / data export possibilities, WLAN connection, ...)