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Improving Moving Services in Japan - Resident Survey
We are researching ways to make relocating within Japan smoother, more transparent, and foreign-resident friendly. Your feedback will directly shape better moving solutions for the international community.
What challenges or inconveniences did you experience during your move?
(Check all that apply)
*
A
Language barriers / Communication with staff
B
Finding or booking a foreigner-friendly moving company
C
Expensive or unexpected costs
D
Payment methods (e.g., lack of credit card options, cash requirements)
E
Packing, disposal, or trash rules
F
Utility setup (electricity, gas, water, internet)
G
City hall address registration and paperwork
H
Other
How did you arrange your moving company?
*
A
I found and arranged everything myself
B
My employer arranged it for me
C
A staffing agency arranged it
D
A relocation or support agent helped me
E
Other
Do you use a "Registered Support Organization" (登録支援機関 -
Touroku Shien Kikan
) for daily life or visa support?
*
A
Yes, they support me with housing and paperwork
B
No
C
Unsure
Who paid for your moving expenses?
*
A
I paid the full cost myself
B
My employer / company paid the full cost
C
The cost was split between me and my employer
D
Covered by a relocation allowance / stipend
What is one feature or service that would have made your move significantly easier?
*
What features or services would make you want to hire a moving company?
*
A
Low cost / Affordable rates
B
English or multilingual support
C
Credit card payment options
D
Direct corporate billing (employer pays directly)
E
Other
What specific service or feature would convince you to hire a moving company?
(Feel free to share how you normally choose a moving company and why you would pick them.)
Submit