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Domesty Launch Feedback
Thanks for taking a few minutes to share your experience with Domesty. We're in our early days, and your honest feedback will directly shape how we improve the platform for you and everyone who uses it. This should take less than 3 minutes.
First, which best describes you?
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First, which best describes you?
A
I'm a Customer (I post tasks or book services)
B
I'm a Service Provider (I earn by offering services)
For Customers
How did you hear about Domesty?
How did you hear about Domesty?
A
Word of mouth / friend or family
B
Social media (Instagram, TikTok, Facebook, etc.)
C
Online search (Google, etc.)
D
WhatsApp group or community
E
Referral from someone already on Domesty
F
Other
How easy was it to post a task and compare offers from providers? (1 = Very difficult, 5 = Very easy)
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How easy was it to post a task and compare offers from providers? (1 = Very difficult, 5 = Very easy)
1 stars
2 stars
3 stars
4 stars
5 stars
Did you manage to book a service on Domesty?
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Did you manage to book a service on Domesty?
A
Yes
B
No
What stopped you from completing the booking? (If Q4 = No)
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How much did Domesty's safety features (verified badges, escrow payments, insurance) make you feel comfortable using the platform? (1 = Not at all, 5 = Very much)
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How much did Domesty's safety features (verified badges, escrow payments, insurance) make you feel comfortable using the platform? (1 = Not at all, 5 = Very much)
1 stars
2 stars
3 stars
4 stars
5 stars
How would you rate the quality of the service provider you were matched with? (1 = Very poor, 5 = Excellent)
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How would you rate the quality of the service provider you were matched with? (1 = Very poor, 5 = Excellent)
1 stars
2 stars
3 stars
4 stars
5 stars
Did you run into any issues during or after your booking? If yes, what happened? (Optional)
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How likely are you to use Domesty again? (0 = Not at all likely, 10 = Extremely likely)
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How likely are you to use Domesty again? (0 = Not at all likely, 10 = Extremely likely)
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How likely are you to recommend Domesty to a friend? (0 = Not at all likely, 10 = Extremely likely)
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How likely are you to recommend Domesty to a friend? (0 = Not at all likely, 10 = Extremely likely)
0
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10
If you could change one thing about Domesty right now, what would it be?
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For Service Providers
How did you hear about Domesty?
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How did you hear about Domesty?
A
Word of mouth / friend or family
B
Social media (Instagram, Twitter, Facebook, etc.)
C
Online search (Google, etc.)
D
WhatsApp group or community
E
Referral from someone already on Domesty
F
Other
How easy was the sign-up and verification process? (1 = Very difficult, 5 = Very easy)
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How easy was the sign-up and verification process? (1 = Very difficult, 5 = Very easy)
1 stars
2 stars
3 stars
4 stars
5 stars
Have you been hired for a task on Domesty yet?
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Have you been hired for a task on Domesty yet?
A
Yes
B
No, not yet
What do you think is holding you back from getting bookings? (If SP Q4 = No)
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How clearly do you understand how payments and escrow work on Domesty? (1 = Very unclear, 5 = Crystal clear)
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How clearly do you understand how payments and escrow work on Domesty? (1 = Very unclear, 5 = Crystal clear)
1 stars
2 stars
3 stars
4 stars
5 stars
Does Domesty accurately represent the services you offer?
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Does Domesty accurately represent the services you offer?
A
Yes, it does
B
No, not quite
What's missing or inaccurate about how your services are shown? (If SP Q6 = No)
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Have you run into any issues on the platform? If yes, what happened? (Optional)
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How likely are you to recommend Domesty to other service providers? (0 = Not at all likely, 10 = Extremely likely)
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How likely are you to recommend Domesty to other service providers? (0 = Not at all likely, 10 = Extremely likely)
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If you could change one thing about Domesty right now, what would it be?
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The Pro plan costs ₦4,999/month and includes: full insurance on every task, a 5% service fee per task as opposed to 10% on the free plan, instant payouts for providers, priority support, unlimited daily offers, top placement in listings and search results, and personalized provider recommendations for your tasks. Considering these benefits, how would you rate the Pro plan's value for money?
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The Pro plan costs ₦4,999/month and includes: full insurance on every task, a 5% service fee per task as opposed to 10% on the free plan, instant payouts for providers, priority support, unlimited daily offers, top placement in listings and search results, and personalized provider recommendations for your tasks. Considering these benefits, how would you rate the Pro plan's value for money?
A
Way overpriced
B
Slightly overpriced
C
About right
D
Great value
E
Underpriced
Which state or city are you based in?
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