Medical Records & Demand Specialist

Job Summary:

Permanent employee, Full-time, Remote

We are seeking a detail-oriented Medical Records & Demand Specialist to support personal injury case preparation by managing medical documentation, organizing treatment records, and assisting with settlement demand packages. This role plays a critical part in helping attorneys and case managers build strong cases by ensuring medical records, bills, and supporting documentation are accurately compiled and organized.

The ideal candidate is highly organized, comfortable working with medical documentation, and experienced in preparing structured case files that support settlement negotiations.

WE ARE LOOKING FORWARD TO HEARING FROM YOU!

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Email:

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Demand Specialist Experience (Years)

US Account Work Experience (Years)

Experience in working in a Law Firm or Supporting Legal Professionals

Yes

Experience in Supporting Personal Injury Cases or Legal Case Documentation

Yes

Experience in Supporting Healthcare Law Firms

Yes

Experience in Supporting Legal Services Companies

Yes

Experience in Requesting and Organizing Medical Records and Medical Billing Documents

Yes

What steps do you take to request, track, and follow up on medical records and billing statements from healthcare providers?

Experience in Organizing Treatment Timelines

Yes

Experience in Preparing Settlement Demand Packages

Yes

What experience do you have assisting with settlement demand packages for personal injury cases?

Experience in Calculating Damages and Expenses

Yes

What systems or tools have you used to track case documentation and manage files for attorneys or case managers?

English Proficiency Level (CEFR)

A1 – Beginner

B1 – Intermediate

C1 – Advanced

A2 – Elementary

B2 – Upper Intermediate

C2 – Proficient

Can speak Spanish

Yes

Available to Work Full Time:

Yes

Available to Work Part-Time:

Yes

Which timezones are you available to work in?

Pacific Standard Time (PST)

Eastern Standard Time (EST)

Central Standard Time (CST)

Mountain Standard Time (MST)

Are you comfortable with time-tracking software being used during work hours?

Yes