What You’ll Own
Regulatory foresight - monitor US / EU / UK / AU changes and assess impact on fulfillment operations
US Import Infrastructure - own Ecomflow-as-IOR setup by filing and managing all necessary documentation, manage all relevant broker/surety relationships, oversee CBP/CAPE rollouts, etc.
EU Import Infrastructure - oversee and manage current and future changes to de minimis input, IOSS/VAT/EORI setups, etc.
HS code / HTS classification at scale - help curate & own HS Code/HTS classification datasets, set SOPs, and work with the Tech team to implement neededchanges and systems.
Product compliance - Manage the proper classification and documentation of FDA codes, MSDS, NON-DG letters, lithium battery / DG, restricted goods.
Brand onboarding compliance - Act as the point-of-contact for client inquiries regarding needed documentation for fulfillment, regulatory demands, etc.
Stakeholder Management - Act as the key point of contact between all key trade & compliance contacts including brokers, sureties, forwarders, regulators, external legal, and internal warehouse managers
Requirements
You have extensive experience and expertise (min. 4 years) in managing and meeting global trade and compliance regulations working
Background working in either a 3PL, freight forwarder, or customs advisory background is a must
Hands-on experience managing HS/HTS classification systems is also a must
You must speak and write in excellent Chinese (Mandarin) and English
You must be based in HK or China
You can handle multiple time-sensitive priorities without losing control
You’re good at explaining things clearly (even when they’re messy or complex)
You’re organised and don’t drop the ball
You’re comfortable working with different teams and chasing things when needed
You’re proactive: if something is stuck, you formulate a plan to fix it and ensures it’s
What Success Looks Like
Full ownership and management of key trade & compliance relationships, processes, and documentation
Successful and complete integration of all necessary classification and customs infrastructure into our fulfillment management system (alongside Tech team)
Account for all changes to global trade & compliance regulations with complete action plans and proposals on necessary changes well ahead before changes come into effect
Address client concerns regarding compliance and regulations completely and accurately when needed
