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Operations Manager

A letter from the CEO

We expect excellency in everything we do. We are building something big that will shake even our most established competitors. We cannot afford to accommodate mediocrity. As I've written in almost every earlier memo, this company has one objective: “To cook better than any chef has cooked before.” We work to build truly great products. We work to change the way products work in the AI era. We work to build products we are proud of building.

This company does not have weekends or working hours. Here, we seek to pour everything into mastering the craft. That does not mean that there is no time off. But each member of this team is always pushed to their breaking point. Growth only happens when you do more than you are capable of doing. This is our philosophy. This is who we are. Stagnancy kills. There are times we are overworked and underpaid. But this is what it takes to be excellent. The best establishments deliver excellence, no matter what it may cost in agony and overtime. This is a young company fighting for its life, but we want to be the best. And by 2040, we will be the best in the world at what we do. Until this is achieved, we will work and cry and sweat and curse in union.

We admire people who work hard. We dislike people who don't pull their weight in the boat. We admire people with honesty—who say things as they are. We admire people who work with gusto. If you don't enjoy what you're doing, we beg you to find another job. Be happy with what you're doing or you will live a long life dead. We admire people who don't suck up to their bosses. We admire people who hire people good enough to surpass them. We dislike people who are so insecure that they want everyone else to be incompetent. Such people are cancerous. We admire people with manners—who treat other people like people. We admire people who desire to build themselves into formidable opponents. We admire people who do the hard work, even when they don't feel like it. We admire people who hold themselves to ridiculously high standards. We admire people who handle brutal facts and uncomfortable truths, as disgusting as they may be. We admire people who focus on producing truly great work. We admire people who are ready to argue with the teachers when they know they are right. We dislike people who recognise genius and resent it. We admire people who work to be the best—people who aim to hit home runs each time, no matter what it may cost in agony and overtime. We dislike incompetent amateurs.

We do only first class business, and that in a first class way.

If this email does not resonate with you, we beg you to look for another job.

Best,

Anwar Lemu