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HELORA Emergency Support Survey — ~2 Minutes

HELORA is designed to help people communicate more clearly during emergencies while supporting dispatcher-led response
This brief survey gathers feedback from dispatchers, EMS, fire service, law enforcement, healthcare professionals, behavioral health professionals, and caregivers.

Estimated completion time:

Approximately 2 minutes.

1. What best describes your role?

1. What best describes your role?

2. Approximately how many years have you worked in your field?

2. Approximately how many years have you worked in your field?

3. In your experience, how common are communication difficulties during emergencies?

3. In your experience, how common are communication difficulties during emergencies?
A
B
C
D
E

4. Which communication challenges do you encounter most often?
(Select all that apply)

4. Which communication challenges do you encounter most often? (Select all that apply)

5. Do you believe tools that help callers stay calmer, organize information, and communicate more clearly could improve emergency communication

5. Do you believe tools that help callers stay calmer, organize information, and communicate more clearly could improve emergency communication

Which HELORA concepts seem most useful?

Which HELORA concepts seem most useful?

7. What concerns would you have about a tool like HELORA?
(Select all that apply)

7. What concerns would you have about a tool like HELORA? (Select all that apply)