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KA-EX Product Quality Feedback
First Name
*
Last Name
*
Company Name
Email address
*
Which product(s) was affected?
*
KA-EX Recharge+ - Ready-to-Drink
KA-EX Creatine EAA+ Booster - Ready-to-Drink
KA-EX Recharge+ - Powder
KA-EX Creatine EAA+ Booster - Powder
How many items were affected?
*
Where did you purchase the product?
*
Approximate purchase date?
Batch or lot number
*
You can find this printed on:
- The lower end of the bottle, starting with "L" and followed by six digits;
- The bottom part of the box
Best-before date
You can find this right next the batch/lot number.
*
Is more than one unit from the same batch affected?
*
A
Yes
B
No
C
Not sure
What type of issue did you experience?
*
Taste
Smell
Color/appearance
Solubility/mixing
Foaming
Packaging/bottle
Push-cap activation
Powder/sachet
Damaged or leaking product
Other
Please briefly describe the issue:
*
Did you open or consume the affected product(s)?
*
A
No, the product was unopened
B
Opened but not consumed
C
Partially consumed
D
Fully consumed
E
Other
Please upload clear photos of the affected item(s), where possible.
Photos are strongly recommended, as they will help us better understand the issue and review your case.
Click to choose a file or drag here
Size limit: 10 MB
How would you like us to assist you?
Please select your preferred option. We will review your request and confirm the available resolution after assessing your case.
*
A
Replacement product
B
Refund
C
Contact me to discuss the issue
How would you like to be contacted?
*
A
Email
B
Phone
Please provide your contact details below so our team can follow up with you:
*
Country / State of residence:
*
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