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March 2027 Troupe Booking Form – 8 Spots Only

STRICTLY TROUPE BOOKINGS ONLY This booking form is exclusively for troupe costume orders. It must not be used for solo costumes or solo costume bases. DMDC does not offer custom solo costumes or custom solo bases under any circumstances. There are no exceptions to this policy. To qualify for a troupe booking, you must be ordering a minimum of 5 costumes in the SAME style/design and colourway. The minimum applies separately to each costume design and colourway. Quantities cannot be combined across different styles or designs to meet the 5-costume minimum. Five individual or different costume designs do not constitute a troupe booking. It is the responsibility of the person submitting this form to ensure their booking meets these requirements before submitting. Not being aware of the policy, misunderstanding the requirements, or submitting a troupe booking in the hope that an exception will be made will not change the outcome. Submitting this form does not create an entitlement to a custom costume and does not provide a way around DMDC’s solo costume policy. If your booking does not meet the troupe criteria above, do not submit this form. Invalid bookings will be cancelled. No exceptions.

Number of Routines Requiring Custom Troupe Costume Design:

Approximate Number of Dancers Per Group Routine – Minimum 5 Per Costume Style & Colourway

Each costume style/design and colourway must independently meet the minimum order of 5 costumes. Quantities from different styles, designs or colourways cannot be combined to meet the minimum.

Embellishment requirements

Embellishment budget (per costume)

Headpieces?

Full Name

Dance School Name

Email

Instagram Handle

It is your responsibility to provide the correct Instagram account details and to ensure DMDC is able to locate and contact your account when your booked design month begins. If we are unable to find or contact the Instagram account provided for any reason, including an incorrect or misspelled handle, a changed username, a private account that prevents us from messaging you, or outdated account details, your booking may be cancelled without notification. Once DMDC contacts you to begin your design process, you must respond by the deadline provided in our message. If you do not reply by the stated deadline, your booking may be cancelled and your place released. Missing, overlooking or failing to respond to our message does not extend or preserve your booking. Extensions are not guaranteed. DMDC will not be responsible for bookings missed or cancelled because we were unable to locate or contact you, because incorrect or outdated Instagram details were provided, or because you did not respond within the required timeframe. It is your responsibility to check your Instagram handle carefully, notify us of any changes, ensure we are able to contact you, monitor the account provided, and respond by all stated deadlines.

What country are you in?

Custom Troupe Base Costume Booking Information

Please read the following information carefully before submitting your booking.

TROUPE BOOKINGS ONLY

DMDC custom base costume bookings are strictly for troupe orders only.

DMDC does not offer custom solo costumes or custom solo bases under any circumstances. The minimum applies separately to each individual costume design and colourway. Quantities from different designs or colourways cannot be combined to meet the minimum order requirement. Five individual or different costume designs do not constitute a troupe booking. DMDC will not be responsible for bookings missed or cancelled because we were unable to locate or contact you, because incorrect or outdated Instagram details were provided, or because you did not respond within the required timeframe.

DESIGN PROCESS

The design process will begin approximately during the first week of your booked month. DMDC will contact you via the Instagram account provided in your booking form to begin the design process. For example, if your booking is for January, we will contact you during the first week of January. Submission of this form does not guarantee acceptance of your booking. All bookings must meet DMDC’s troupe booking requirements. We will contact you via Instagram when it is time to begin your custom booking. At that stage, we will need: - Any design inspiration (ideas, photos, reference sketches, etc.) - Your chosen colours

We communicate exclusively through Instagram for the custom design process. No other messaging platforms will be used.

Using the information you provide, we will create a custom design sketch for your approval. Once the design has been approved, it will be sent to our manufacturer for a final quote.

PRICING

Custom troupe pricing varies depending on the design, fabrics, trims and construction details.

As a general guide:

- Undecorated custom bases start from approximately $100 AUD per costume - Most designs fall between $120–$180 AUD per costume - More detailed or complex designs may be $200 AUD+ per costume - Base costume prices listed are before any applicable troupe discount.

If you would like DMDC to decorate the costumes, decoration is quoted separately from the base costume and will vary depending on the level of rhinestoning, appliqué and embellishment required.

Troupe discounts apply to the base costume only and do not apply to decorating services.

Final pricing can only be confirmed once your design has been approved and quoted by our manufacturer.

Applicable troupe discounts are calculated based on the qualifying quantity ordered for each individual design and colourway.

INSTAGRAM CONTACT & RESPONSE REQUIREMENTS

Instagram is the communication method used to initiate and manage the custom troupe design process. It is your responsibility to provide the correct Instagram account details and ensure DMDC is able to locate and contact you when your booked month begins. You must notify DMDC if your Instagram handle changes. If we are unable to locate or contact the Instagram account provided for any reason, including an incorrect or misspelled handle, changed username, private account restrictions, outdated details or any other issue preventing contact, your booking may be cancelled and your place released without further notification. Once DMDC contacts you to begin your design process, you must respond by the deadline provided in our message. If you do not respond by the stated deadline, your booking may be cancelled and your place released. If the design process has commenced and you stop responding, DMDC will send one follow-up message via Instagram. If there is no further response or activity for 1 week, your booking will be cancelled. If you resume communication, you are expected to remain actively engaged in the design process. If you respond and then stop communicating again, DMDC is not required to provide another grace period or follow-up message. A further period of 1 week without response will result in your booking being cancelled and your place released without further notification. Repeated periods of non-response may result in cancellation at DMDC’s discretion. Custom troupe bookings require ongoing communication so that the design, approval and invoicing process can be completed within a reasonable timeframe. Failing to see, read, receive or respond to our Instagram messages does not automatically extend or preserve your booking. It is your responsibility to monitor the Instagram account provided, including message requests, remain responsive throughout the design process and reply within all stated deadlines.

MANUFACTURING & TURNAROUND TIMES

Manufacturing turnaround is approximately 10–12 weeks, depending on our manufacturer’s schedule, plus shipping to your destination. The manufacturing timeframe begins once: - your final design has been confirmed; - your invoice has been issued; - and the required deposit or payment has been received. All manufacturing, decoration and shipping timeframes are estimates only. DMDC does not guarantee completion or delivery by any competition, concert, photoshoot, travel, performance or other required date. It is the customer’s responsibility to allow sufficient time for possible production and shipping delays.

DESIGN APPROVAL & MANUFACTURING VARIATIONS

Approved sketches are a representation of the intended final design. Minor adjustments may be required during manufacturing for construction, functionality, fit, wearability, material availability or production requirements. Colours, trims, fabrics and other materials may also vary slightly between samples, batches, screens and finished garments.

SIZING

It is the responsibility of the person placing the order to check dancer measurements and select the appropriate DMDC sizes before approving the final order. DMDC is not responsible for incorrect sizing selections based on measurements or information supplied by the customer.

PAYMENT & ORDER CONFIRMATION

Your costume order is not confirmed for production until the required deposit payment has been received. The required deposit is non-refundable once paid. Payment of the invoice confirms acceptance of the applicable invoice Terms & Conditions.

CANCELLATIONS

Bookings that do not meet DMDC’s troupe booking requirements may be cancelled by DMDC. Bookings cancelled by DMDC because they do not meet the eligibility requirements are not considered customer cancellations under our cancellation policy. Failure to remain contactable through the Instagram account provided or failure to respond within the timeframes outlined above will result in cancellation where the stated cancellation criteria have been met.

CUSTOMER RESPONSIBILITY

It is the responsibility of the person submitting this form to ensure that:

- the booking meets DMDC’s troupe minimum requirements; - each design and colourway independently meets the minimum order quantity; - all information supplied is accurate; - the correct Instagram account has been provided; - DMDC is able to contact that account; - any changes to the Instagram handle are communicated to DMDC; - all requested information is supplied by the deadlines given; - and all messages relating to the booking are monitored and responded to within the required timeframe. Not being aware of a requirement, misunderstanding the booking criteria, providing incorrect information, failing to monitor the account provided or failing to respond within the required timeframe does not guarantee that your booking will be retained.

IMPORTANT NOTES

- Please select the appropriate sizes for your dancers using the DMDC Size Guide and record the quantities required for each size. - DMDC sizing must be determined using the DMDC Size Guide only. Please disregard sizing from other dancewear brands, street clothing sizes, age-based sizing, or any other external size reference, as these may not correspond with DMDC sizing. - It is the customer’s responsibility to measure each dancer, compare those measurements against the DMDC Size Guide, and select the appropriate size. - DMDC does not review full troupe measurements or select sizes on behalf of customers as part of the standard booking process. Please do not send measurements for all dancers and ask DMDC to determine the required sizes. We are happy to assist with individual dancers whose measurements fall across multiple DMDC sizes and where additional guidance is genuinely required. If you would like DMDC to review measurements and provide sizing recommendations for your entire troupe, this service is available at an additional charge of $45 AUD per hour. - No design changes can be made once the design has been approved, paid, and submitted to the manufacturer. - Rush orders are not available. - Deposits are non-refundable once paid. - Shipping times vary by location and are outside of our control.

INVOICING

Domestic customers: invoiced and pay via bank transfer. International customers: invoiced via PayPal. - Production will ONLY begin once the design is approved and the deposit is paid. - Deposits are non-refundable once paid.

OUTSTANDING BALANCES & PAYMENT DISPUTES

A 50% deposit is required to confirm and proceed with your custom troupe order.

Once the deposit has been paid, the remaining balance becomes payable when DMDC notifies you that your completed garments have arrived and are ready for dispatch.

You will have 2 weeks from the date of this notification to pay the remaining balance in full.

A new invoice will not be issued for the balance. Your original invoice remains the only invoice for the order and will show the outstanding amount due.

DMDC will not dispatch completed costumes until all outstanding amounts have been paid in full. If the remaining balance is not paid within the 2-week payment period, DMDC reserves the right to cancel the order, retain the completed costumes and resell them to recover outstanding costs and losses.

Failure to pay the remaining balance within the required timeframe may also result in missed performance, competition, concert, photoshoot or event dates. DMDC will not be responsible for delays caused by outstanding payment.

If you have any concern regarding your order, payment, invoice, design or service, please contact DMDC directly so that we have an opportunity to investigate and resolve the matter. Customers who initiate a PayPal dispute, payment dispute or chargeback without first making a reasonable attempt to resolve the issue directly with DMDC, or who submit a dispute that DMDC reasonably considers fraudulent, misleading or abusive, will be refused future bookings, orders or services at DMDC’s discretion.

DMDC reserves the right to decline future business from customers who misuse payment dispute or chargeback processes.

SHIPPING, TARIFFS & IMPORT CHARGES

Shipping costs are calculated based on the information available at the time of invoicing and may change once the final order size, weight and destination are confirmed.

If the original shipping amount charged is insufficient to cover the actual cost of shipping, any additional shipping charges will be invoiced to the customer and must be paid before the order is dispatched.

For orders being shipped to the United States, the applicable US import tariff is compulsory and is currently charged at 32%. This tariff is required to be paid when the shipping label is generated. DMDC collects this amount from the customer and remits the required US tariff to the relevant US authorities as part of the shipping process.

The US tariff is separate from the cost of the costumes and shipping and cannot be waived by DMDC.

For all international orders, DMDC is not responsible for any import duties, taxes, customs fees, brokerage charges, handling fees or other charges imposed by the destination country or relevant authorities.

Unless expressly stated otherwise, all such charges are the responsibility of the customer.

DMDC only collects and remits the applicable US tariff where required as part of generating the US shipping label. Any other import fees, taxes, duties or charges that may be imposed upon entry into the destination country remain the customer’s responsibility.

PROFESSIONAL COMMUNICATION EXPECTATIONS

All communication must remain professional and respectful. Terms such as “hun”, or any casual, dismissive, condescending, aggressive, abusive or otherwise disrespectful language, are not acceptable. DMDC understands that questions or concerns may arise throughout the design process; however, anger, hostility, abusive behaviour, personal attacks, threats or inappropriate communication toward DMDC or its staff will not be tolerated. DMDC reserves the right to cancel a booking at our discretion where a customer’s communication or behaviour is considered rude, aggressive, abusive, threatening, disrespectful or otherwise inappropriate. Continued participation in the custom design process is conditional upon maintaining professional and respectful communication at all times.

GROUP DISCOUNTS

Group discounts apply per individual costume style/design and colourway and are based on the quantity ordered of that specific design. 5–10 costumes: 10% discount 11–19 costumes: 15% discount 20+ costumes: 20% discount

Quantities from different costume designs or colourways cannot be combined to reach a higher discount tier or to meet the minimum troupe order quantity.

For example, an order of 3 costumes in one design and 2 costumes in another design does not qualify as a 5-costume troupe order. Each individual design and colourway must independently meet the minimum order of 5 costumes.

Discounts apply to the qualifying quantity ordered at the time the original troupe order is placed. Any additional costumes ordered later as a separate reorder are assessed separately and do not automatically receive the discount applied to the original troupe order. DMDC reserves the right to confirm the applicable discount once final designs, colourways, quantities and sizes have been confirmed.

ACKNOWLEDGEMENT

By submitting this booking form, I confirm that:

1. I am booking for a troupe order of at least 5 costumes in the same style/design and colourway. 2. I understand that DMDC does not offer custom solo costumes or custom solo bases, and no exceptions will be made. 3. I understand that quantities from different designs or colourways cannot be combined to meet the minimum order requirement. 4. I have provided the correct Instagram account details and understand that Instagram is the communication method used for the custom design process. 5. I understand that it is my responsibility to remain contactable, monitor my Instagram account and message requests, notify DMDC of any changes to my Instagram handle, and respond within all deadlines provided by DMDC. 6. I understand that failure to respond, repeated periods of non-response, or failure to remain contactable may result in my booking being cancelled and my place released in accordance with the response requirements outlined in this form. 7. I understand that all communication must remain professional and respectful, and DMDC may cancel a booking at its discretion where communication or behaviour is considered inappropriate, aggressive, abusive, threatening or disrespectful. 8. I understand that manufacturing and shipping timeframes are estimates only and that DMDC does not guarantee completion or delivery by any specific competition, concert, photoshoot, travel, performance or event date. 9. I understand that I am responsible for measuring my dancers, using the DMDC Size Guide only, and selecting the appropriate sizes. 10. I understand that full-troupe sizing assistance is not included as part of the standard booking service.I understand that a 50% deposit is required to proceed with production and is non-refundable once paid. 11. I understand that the remaining balance must be paid within 2 weeks of DMDC notifying me that my completed garments have arrived and are ready for dispatch, and that the costumes will not be dispatched until all outstanding amounts have been paid in full. 12. I understand that failure to pay the remaining balance within the required timeframe may result in DMDC cancelling the order, retaining the completed costumes and reselling them to recover outstanding costs and losses. 13. I understand that any additional shipping amount required due to the original shipping charge being insufficient must be paid before dispatch. 14. I understand that international customers are responsible for applicable import duties, taxes, customs charges and other fees imposed by their destination country, and that applicable compulsory US tariffs are payable where required. 15. I understand that troupe discounts apply to qualifying base costume quantities only and do not apply to decorating services. 16. I understand that approved designs may require minor manufacturing adjustments and that colours, fabrics, trims and other materials may vary slightly between samples, screens, batches and finished garments. 17. I understand that once a design/order has reached the applicable approval and manufacturing stage, changes to designs, quantities or sizes may not be possible and may incur additional costs where DMDC agrees to accommodate them. 18. I understand that any person communicating with DMDC and approving the design, quantities, sizes or pricing on behalf of the troupe/studio is responsible for obtaining any required internal approvals before confirming those details with DMDC. 19. I understand that submission of this form does not guarantee acceptance of my booking and that any booking that does not meet DMDC’s requirements may be cancelled. 20. I have read, understood and agree to all booking information, policies, requirements and Terms & Conditions contained within this form.

Booking Terms Acknowledgement

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