This is only for Cyprus based candidates*
Company Description:
Bullwaves is a regulated Forex and CFD broker that combines extensive industry expertise with the innovation and energy of a dynamic, youthful team. We are dedicated to providing traders with secure and trusted services while leveraging cutting-edge technology to stay ahead of market trends. Our goal is to empower traders of all levels with the tools and knowledge they need to succeed in the Forex market. Join our team and contribute to shaping the future of global trading with passion and excellence.
Role Description
This is a full-time remote role as a Banking & Reconciliation Officer based in Cyprus. The role involves overseeing payment card processing activities, reconciling transaction discrepancies, and maintaining accurate records. You will analyze payment data, address and resolve financial discrepancies, and work closely with the finance team to ensure compliance with internal and external financial regulations. Additionally, you will communicate with internal and external stakeholders to address queries related to payments and reconciliations.
Key Responsibilities
Reconciliations
• Perform daily, weekly, and monthly reconciliations for bank and PSP accounts (manual and automated)
• Match transactions between banks, PSPs, and internal accounting systems
• Investigate, document, and resolve any transaction differences or missing entries
Chargebacks & Disputes
• Monitor and manage chargebacks and payment disputes
• Handle chargeback representment and communication with PSPs
• Keep organized records of chargeback cases, evidence, and outcomes
Payments & Transactions
• Process and monitor all bank and PSP transactions, including payments, receipts, settlements, and transfers
• Track daily cash movements and ensure transactions are recorded correctly
• Maintain clear visibility of account balances and settlement flows
PSP Management & Optimization
• Support onboarding and integration of new PSPs, including operational and compliance setup
• Assist with reviewing PSP fees and processing costs
• Fee analysis, and negotiations to improve commercial terms
Reporting & Controls
• Prepare regular reports on reconciliations, chargebacks, balances, and payment performance
• Support month-end closing activities and audit requests
• Communicate with banks and PSPs to resolve payment-related questions
Requirements & Skills
• Bachelor's degree in Accounting, Finance, Banking, or related field
• 1-2 years of experience in banking and PSP reconciliation, chargebacks, and payment operations
• Strong Excel skills (lookups, pivot tables, complex formulas, data analysis)
• Ability to analyze, document, and resolve financial and payment discrepancies
• Experience in PSP onboarding and fee/contract negotiation will be considered as advantage
• High level of accuracy, organization, and attention to detail
• Strong communication and stakeholder coordination skills
Remuneration & Benefits
• Competitive compensation package
• 28 days of annual leave
• 10 days of paid sick leave
• Remote work environment
• A dynamic, collaborative environment with room to grow
Ready to Join Us?
If you believe this role aligns with your skills and ambitions, we encourage you to submit your resume. Rest assured, all applications will be handled with the utmost confidentiality.
Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities.
