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Customer Experience Advisor

We are looking for a Customer Experience Advisor who’s passionate about delivering standout service. You'll be the voice of our brand, supporting our customers through email, live chat, and social media, making sure every interaction is smooth, fast, and empathetic.

If you thrive in a fast-paced environment, love solving problems, and care deeply about customer happiness, we want to hear from you.

Tell us a bit more about yourself

Tell us about your experience in customer service and CRM.

Upload your resume

Do you have experience filling out customs clearance documentation?

What customer service tools have you worked with?

Tell us about your experience with 3PL

Can you share an example of a time you handled a difficult customer situation?

Are you comfortable with Richpanel?

What language(s) do you speak?

Are you able to work in the UK time zone?

Are you comfortable working flexible working hours as workload allows?

Salary expectations per month (£) / Flexible working where the workload allows