Let's get closer to your customers!

This is a quick quiz (with 21 questions) to identify how much you know your customers and what specific areas you should work on to improve engagement and customer experiences. Upon completion, you'll receive feedback on specific areas where you can take immediate action.

1. Do you know your customer’s age, income, location, job, industry & other information?

A

Yes, we have detailed and accurate information for all.

B

We have some information but lack details.

C

No, we don’t have much information about this.

2. Are you clear with the Total Addressable Market (TAM), Serviceable Available Market (SAM), and Serviceable Obtainable Market (SOM)?

A

Yes, we are very well aware of it.

B

We know some information.

C

No, we’re still exploring or unsure.

3. Where is your product/service ranking in the industry or market?

A

We are in Top 5

B

We are in between 5 - 20 spot

C

No, completely unaware

4. Do you know the biggest challenges or pain points your customers face?

A

Yes, from customer research, surveys, or interviews.

B

We have a general idea but lack depth.

C

No, we haven’t explored this deeply