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Hotel Booking Survey

1. When was the last time you visited a hotel app?

1. When was the last time you visited a hotel app?
A
B

2. What hotel booking app did you visit at that time?

3. Why did you visit the hotel app that day? What were you trying to do?

4. Were you able to complete your task that day?

4. Were you able to complete your task that day?
A
B

5. How easy was it to navigate through the website or app?

5. How easy was it to navigate through the website or app?
A
B
C
D
E

6. What specific features or sections did you find most helpful? Why?

7. Did you encounter any issues or bugs while using the app? If so, please describe.

8. How satisfied are you with the overall performance of the app?

8. How satisfied are you with the overall performance of the app?
A
B
C
D
E

9. How likely are you to return to this app?

9. How likely are you to return to this app?
A
B
C
D
E

10. What would you change about the app? What improvements would you make?

11. How likely are you to recommend this app to others?

11. How likely are you to recommend this app to others?
Extremely UnlikelyExtremely Likely