All services are final sale. No refunds will be issued due to time, product, and resources used.
If you are unhappy with your service, please notify me within 48 hours of your appointment. You may be asked to return to the salon so the service can be visually assessed. If an adjustment is deemed appropriate, one (1) complimentary adjustment service will be offered within this 48 hour window.
Adjustment services are intended to correct the original service and are not applicable for a change in preference after the service has been completed. Only one complimentary adjustment is allowed per service. Any additional adjustments will be considered a new service and charged accordingly.
Approval of your service at checkout, including expressing satisfaction or leaving without requesting changes, constitutes acceptance of the final result and voids eligibility for a complimentary adjustment. If you are unsure or unhappy at any point during your appointment, please communicate openly so I can make adjustments in the moment or schedule additional time if needed.
Due to the nature of hair services, results may vary based on individual hair history, condition, and how the hair responds to professional products and chemicals. While every effort will be made to achieve your desired result discussed during consultation, outcomes cannot be guaranteed. By booking, you acknowledge that realistic expectations are required and that Creative Hair Artistry is not liable for results that differ from expectations due to these variables. Some services, especially lightening, may require multiple sessions to achieve your desired result.
Adjustment requests made after 48hours will not be eligible for a complimentary service and any corrections will be subject to additional charges.
Creative Hair Artistry is not responsible for damage or staining to clothing. Please wear appropriate attire to your appointment.
COLOR DISCLOSURE
I do not work with henna, Splat, Sun-In or Box color.