Score

Is Your Office Holding You Back?

Everything has a place, and people know where to find things.

It's mostly organized, but only a few people know the system.

It’s chaotic — finding documents or tools takes time and energy. 

Yes, most tasks have clear, written procedures.

Some, but not consistently across the board.

No — we mostly rely on verbal instructions or memory.

It's accurate, timely, and handled regularly.

It gets done but tends to be delayed or behind.

It's inconsistent or scattered — we dread doing it.

Rarely — tasks are handled smoothly and on time.

Occasionally — we experience delays or dropped balls.

Frequently — it's a constant scramble to keep up.


Very confident — roles are clear and manageable.

Somewhat confident — but there’s room for support.

Not confident — staff are overwhelmed or unsure of their responsibilities.

Occasionally — it happens from time to time.

Frequently — miscommunication and duplication are regular issues.

Very easy — we have onboarding materials and clear documentation.

It takes time, but we eventually get them trained.

It's difficult — we mostly rely on shadowing and hope they catch on.

Almost none — everything’s in a known location.

Too much — things are disorganized or poorly stored.