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TikTok Community Manager

Job Summary:

Permanent employee, Part-time, Remote, PST Shift
We’re hiring a TikTok Community Manager to moderate live streams every Saturday and Sunday. You’ll keep the chat safe and buzzing, pin the right products at the right moments, set up and manage giveaways, and make sure no customer question goes unanswered—driving engagement, conversions, and a smooth viewer experience.
WE ARE LOOKING FORWARD TO HEARING FROM YOU!

Thank you for your interest in applying to Elite Talent Recruit. Please fill out the following form. 

First Name:

Nickname:

Last Name:

Birthday:

Expected Salary Hourly (in PHP):

Email:

Phone:

LinkedIn Link

Interview Availability:

Start Date Availability:

CV:

Work Sample Link:

Community Management Work Experience (Years)

US Account Work Experience (Years)

Experience in E-commerce

Experience in E-commerce
A
B

What is the extent of your E-commerce experience?

Experience in Handling Customer Queries via Email, Chat, Social media, and Phone

Experience in Handling Customer Queries via Email, Chat, Social media, and Phone
A
B

How many tickets (chats/emails) do you typically handle per day?

What is your average first response time?

What is the most common inquiry you receive via social media?

Which social media and other platforms have you used previously to assist customers?

Which social media and other platforms have you used previously to assist customers?

Experience in Moderating TikTok Lives or similar Live Shopping/Community Streams

Experience in Moderating TikTok Lives or similar Live Shopping/Community Streams
A
B

Experience with Live Giveaway Tools

Experience with Live Giveaway Tools
A
B

What other customer service tools do you have experience with?

Please provide a voice memo sample [link]. Record yourself delivering the following spiel: "Hello, thank you for calling, my name is [your name]. How can I help you today?"

English Proficiency Level (CEFR)

English Proficiency Level (CEFR)
A
B
C
D
E
F

Available to Work Part-Time:

Available to Work Part-Time:
A
B

Available to Work Full Time:

Available to Work Full Time:
A
B

Available to Work Pacific Standard Time (PST) hours

Available to Work Pacific Standard Time (PST) hours
A
B

Willing to Work on Weekends and/or Holidays

Willing to Work on Weekends and/or Holidays
A
B

Are you comfortable with time-tracking software being used during work hours?

Are you comfortable with time-tracking software being used during work hours?
A
B

Willing to Work on a Voice Account (Phone Support)

Willing to Work on a Voice Account (Phone Support)
A
B

What motivates you to seek a new job opportunity at this time?

Are you located in the Philippines

Are you located in the Philippines
A
B