Define domain-specific quality success metrics.
Develop project-specific SOPs, QA rubrics, and reference materials for the specific purpose of meeting client technical standards.
Review project outputs against technical standards, flagging and correcting defects before client delivery.
Perform structured QA passes on legal annotation projects; flag, track, and resolve defects quickly to hit delivery deadlines.
Return files to contractors with precise remediation notes.
Provide advisory input on legal research tools, document review workflows, and compliance requirements.
Handle spec changes and edge-case scenarios — e.g., interpretation of ambiguous clauses — drafting acceptance criteria or workarounds.
Curate example libraries of “gold standard” legal references for calibration and comparability to agreed sample references.