1. Platform Overview
MOYA.AI is an AI-powered digital healing assistant that provides personalized herbal product recommendations from trusted brands. We are not a manufacturer of herbal products, but operate as:
An AI recommendation assistant
A dropship marketplace
A supportive healing community
2. Access & Usage Terms
By using MOYA.AI, you agree to:
Provide accurate and non-misleading information
Refrain from using the service for spam, fraud, or illegal activities
Accept that all chatbot interactions are your own responsibility
PRIVACY POLICY
3. Personal Data We Collect
Voluntary Data: Provided when using services (e.g., symptom input, mood data, contact info)
Automated Data: Includes device info, usage stats, and optionally cookies (with consent as needed)
4. Purpose of Data Processing
We process your data to:
Deliver personalized herbal suggestions
Enable dropship order fulfillment through our marketplace
Enhance user experience and platform features
Communicate via newsletters or updates where you have opted in
5. Legal Basis & Consent
Data handling is based on:
Your explicit consent, where required (e.g., for cookies or marketing communications)
Legitimate interest for platform improvement and legal compliance
6. Data Sharing & Third-Party Access
We share your data only when necessary with trusted third parties such as:
Dropship sellers (for order delivery)
Service providers conducting platform functionality
Legal authorities, only when required by law
We do not sell or trade your personal information to external entities.
7. Data Retention & Security
We retain data only as long as necessary to fulfill its purpose or as required by law.
We implement appropriate technical and organizational safeguards to protect your data.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Restrict or object to certain data processing
Withdraw consent at any time
For requests, please contact us via the details below.
9. Children’s Privacy
MOYA.AI is not intended for children under 16 years of age. We do not knowingly collect data from minors. If such data is discovered, it will be deleted.
10. Policy Updates
We occasionally update our Terms & Privacy Policy. The “Last Updated” date will always be visible. Please review this section regularly for changes.
CONTACT US
For any questions, data access or removal requests, please reach out to:
Email: contact@
moyaherbal.com
Website:
www.moyaherbal.com 
