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📊 Employee Actions & HR Systems UX Research

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Hi there 👋,
I’m conducting a short study to understand how HR specialists use Employee Actions apps within ERP systems. The goal is to identify challenges, pain points, and improvement opportunities.
It will take 5–7 minutes to complete. Thank you so much for your time and valuable insights! 🙏

1. Which ERP system do you currently use for HR operations?

Other ,write it here

2. How frequently do you perform the following actions in your Employee Actions app?

2. How frequently do you perform the following actions in your Employee Actions app?

Other:

3. Rate the ease of use for each of the following processes in your current system: (1 = very difficult, 5 = very easy)

Hiring / Onboarding
3. Rate the ease of use for each of the following processes in your current system: (1 = very difficult, 5 = very easy)

Promotion

Promotion

Transfer / Job change

Transfer / Job change

Termination / Exit

Termination / Exit

Updating employee information

Updating employee information

4. What are the biggest challenges or pain points you face when using your Employee Actions app?

5. Are there any steps in these processes that you find repetitive, confusing, or unnecessarily complicated?

6. How satisfied are you with the speed and responsiveness of the system? (1 = very dissatisfied, 5 = very satisfied)

6. How satisfied are you with the speed and responsiveness of the system? (1 = very dissatisfied, 5 = very satisfied)

7. What features or improvements would make your HR tasks easier and more efficient?

8. Are there any specific usability issues (e.g., navigation, layout, terminology) that frustrate you?

9. Any additional comments or suggestions about improving your digital HR experience?