Chapter 50 survey - write your own chapter. Help us to help you!

Please help us to improve our service offering by completing this questionnaire. Please provide as much detail as possible.

The information provided on this survey will be held by Age Concern County Durham (trading as Age UK County Durham) on computerised and/or manual files in accordance with the organisation's retention schedule. The information provided will be used for research purposes within Age UK County Durham only. Age UK County Durham is a registered Data Controller in accordance with UK GDPR and the Data Protection Act 2018.

Before today, did you know that we work with adults from the age of 50?

Yes

What age range are you?

Under 50

50 to 69

70+

Are you currently engaging with our services?

Yes

What is your gender?

Male

Female

Prefer not to say

Where in County Durham do you reside? (please select the area closest to you)

Bishop Auckland and Shildon

Chester le Street

Consett and Lanchester

Crook and Willington

Durham City

East Durham

Ferryhill, Trimdon and Sedgefield

Great Aycliffe and Middridge

Spennymoor

Stanley

Teesdale

Weardale

Darlington

Do you have a long-term health condition?

Yes

Tell us about any challenges you may face in your local community (please tick all that apply)

Difficulties accessing your GP/healthcare provider

Public transport issues

Finding a directory of services

Social isolation and loneliness

Keeping warm

Access to mental health services

Lack of support with life changes (e.g. illness of family member/caring responsibilities)

None of the above

Consider your financial wellbeing and security. Which of the following would you like us to provide more support on?

Managing estates & wills

Retirement planning

Financial MOT

Awareness of debt, benefits and budget management

Considering your previous answers, tell us what support you need from us the most? (please tick all that apply)

Legal matters

Financial support (including benefit checks)

Completing forms

Digital support

Mental wellbeing

Social opportunities

Which of the following topics would be of most interest to you? (please select all options which are of interest to you)

Cultural activities (e.g. music, museums, book clubs, tours etc)

Lunch clubs

Tea, coffee and chat groups

Crafts and woodwork

Exercise classes

Outdoor sports (including water sports)

Traditional activities/games (e.g. pottery, board games, chess, quizzes etc)

Learn a new language

IT classes

Dancing

Cooking classes

Volunteering

What time of day is most appropriate for you to attend events and activities?

Morning

Afternoon

Evening

Weekends

How would you prefer to communicate with us and see any advertisements we may send out?

Face to face

Letter

Telephone (landline)

Mobile phone

Online group session

Virtual call (online)

Poster

Newsletter

Flyer

Social media