We recommend this survey is taken by the person who understands your business needs and is familiar with your CRM setup. Please have your CRM open before you begin the survey - we will ask you for various field names and occasionally screenshots of data. This helps us ensure accuracy.
Please have your CRM open before you begin the survey--we will ask you for various field names and occasionally screenshots of data. This helps us ensure accuracy.
If you are a Blackbaud customer, please provide supporting screenshots from RE NXT web view, not the database view.
If you have any other questions or need help completing the form, you can reach out to your Implementation Manager.
For each compatible CRM, Momentum has standardized, default data objects that we display, with additional data mapping to be completed during onboarding.
We're going to walk through some core data objects together to ensure your Momentum donor records include all of the information your fundraisers need at their fingertips--and only that information.
This is the record type in your CRM where you store information related to an individual donor or prospective donor (as opposed to a household, business, or other account record type).
This section dives into how you track the portfolio of donors and prospects assigned to each fundraiser.
Now we'll explore how your team stores donor touchpoints and meeting/call notes.