1. Introduction
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you join our nutrition clubs, take part in our coaching programmes, or engage with our services. We comply with the UK GDPR and the Data Protection Act 2018.
2. Who we are
NewHealth is the data controller responsible for your personal data.
Contact: Chris Langham
Email: [email protected]
3. Information we collect
We may collect and process the following personal data:
• Name, email address, phone number, and contact details
• Registration details for events, clubs, or coaching programmes
• Payment details (if applicable)
• Basic lifestyle or health-related information you choose to share (e.g. nutrition goals, weight management preferences)
• Marketing preferences
• Website usage data (e.g. analytics, cookies)
⚠️ We will never ask for or store sensitive medical records without your explicit consent.
4. How we use your information
We use your personal data to:
• Register you as a member of our nutrition club or coaching programme
• Provide guidance, resources, and support to help you reach your goals
• Process payments and manage your account
• Communicate with you about your membership or events
• Send you marketing updates (only if you opt in)
• Improve our services and user experience
• Comply with legal and regulatory requirements
5. Legal basis for processing
We process your data under the following lawful bases:
• Contractual necessity – to provide the membership or services you requested
• Consent – where you choose to receive marketing communications or share lifestyle/health-related details
• Legal obligation – where we must retain records by law
• Legitimate interests – to grow and improve our community and services
6. Data sharing
We do not sell your data. We may share your personal data with:
• Service providers (e.g. payment processors, IT systems)
• Regulatory authorities, if legally required
7. Data retention