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Shipping Damage

Order number

Your first name and surname

Name of courier service

Shipment number (see barcode on shipping label)

What exactly is wrong? Please provide article number(s) of the damaged items, if possible.

Upload a photo of the shipping label

Upload a photo of the shipping box (fully visible)

Upload a photo of the contents of the shipment

Upload a photo of the product damage

Upload a photo of the protective packaging and how the items were packed in the box

Which email address can we reach you at?

Which phone number can we reach you at?