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Troubleshooting Support

System & Contact Details

We’ll use this information to assess your system and identify the issue.
If you don’t have everything, just submit what you can — we’ll guide you from there.

Project name / reference

Installer company name

Name

Email

Phone number

Property postcode (where system is installed)

Is the system currently occupied?

Is the system currently occupied?
A
B

Is this a new installation or existing system?

Is this a new installation or existing system?
A
B
If easier, you can send information or photos via email to hello@ukheatpumphelp.co.uk or WhatsApp on 07587982538.

How urgent is this issue?

How urgent is this issue?
A
B
C